care is defined as:
is required by persons with medically stabilized chronic physical and/or mental
illness or functional limitations who have little need
for the diagnostic and therapeutic services of a hospital.
requires professional supervision and holistic care on a 24-hour basis that
cannot be provided in the community.
Glen Manor provides 24-hour nursing care for all residents, with at least one Registered Nurse on duty at all times. Other nursing staff consists of our
Nursing, Licensed Practical Nurses and
Glen Manor has arrangements for Physicians to visit the Manor twice a week.
Glen Manor strives to make rehabilitation services available to its residents.
Rehabilitation services are obtained through Extra Mural Hospital Program.
Services such as physiotherapy, occupational therapy, speech and
respiratory therapy are often needed by our residents, and will be
provided whenever possible.
receive dental and optometric service as required. Both of these services are
available at the Manor if the resident is unable to go to the doctor's office.
requiring special foot care will receive this care on a monthly basis through
the staff foot care nurse.
Glen Manor provides one bed for the express purpose of admitting persons with a stabilized chronic or functional disability, and who requires assistance with
activities of daily living and personal care on a 24-hour basis.
Care service is provided to the members of the community in order to enable
people to remain in their homes as long as possible, by giving "relief" to the
caregivers at home.
This bed is
usually booked in advance by contacting the Executive Director or Director of
Nursing. Bookings are for a minimum of 7 days up to a maximum or 30 days in a 6
month period. The required documentation will be explained at the time of
Glen Manor has a full time Activity Director who plans and initiates a complete
program of activities, including: exercise classes, social events, current
events, bingo, picnics & barbeques, bus tours, birthday parties, gardening,
shopping trips, room visits to residents unable to attend group functions and
are done daily in the activity room.
held for residents each Monday and Friday afternoon.
is held in the lobby on Friday mornings.
service is held on Sunday afternoon.
services/bible study are scheduled by our pastoral care
parties are held monthly to honour all residents celebrating a birthday in the
include cake, refreshments, and entertainment by local
are taken during the summer months.
Picnic is held annually in July.
We crown our
"King" and "Queen" each year at the Picnic.
candlelight service is held to celebrate Christmas in December.
services are held twice each year to celebrate the lives of residents who are no
longer with us.
Calendars are posted at Victoria Glen Manor listing all weekly and monthly
activities that are planned.
Director is assisted in these activities by volunteers. All volunteers must go through an
application process. We provide all
of our volunteers with an orientation to the building and the residents. We also facilitate a volunteer committee
that meets regularly to discuss programs and make
would like to know more about our activities or if you would like to volunteer
to help with our activities program, contact our Activity Director at
responsibility of the Dietary Services at Victoria
Glen Manor is to provide meals to our residents. We also offer meals to staff and guests
on a cash basis.
attention is paid to special dietary requirements. A qualified Food Services Manager
oversees the operation and works closely with a registered dietician, registered
nurses and food service staff.
dietician is available one day per week at the Manor. The dietician assists the Food Services
Manager in the dietary department and is responsible for assessing the
nutritional needs of each resident.
Canada’s Food Guide, with seasonal
foods being offered as much as possible.
encouraged to have meals with the residents. There is a nominal cast and families are
asked to notify dietary department at a reasonable time in
may be able to have special snacks and treats, but we ask that you check with
our staff prior to bringing anything in.
meal times are special times and we encourage our residents to come to the
dining room for their meals as much as possible.
Glen Manor provides housekeeping services to all areas of the building including
are encouraged to bring their own pictures and other articles for their rooms to
make them more "homey".
dressers, and night stands are supplied by the Manor. Residents may bring some
of their own furniture. For safety reasons, any incoming furniture should be
approved beforehand by the Manor administration.
Glen Manor provides complete laundry services for all our residents. This
includes both linen and personal clothing items.
(bedding, towels, and aprons) are supplied by the Manor.
of clothing and washable personal possessions must be labeled with the
resident’s name. These labels are provided by the Manor. When new clothing is
purchased or brought in as a gift it should be taken to the laundry department
immediately for labeling.
repairs of residents' personal laundry will be done by our laundry staff
Glen Manor has an active Pastoral Care Committee. This committee is responsible
for delivery of the spiritual care activities such as regular weekly church
services, mass, communion, Bible study, visitations and memorial services for
stylist is at the manor every week. This optional service is available to all
residents. Cost is minimal and payment is the residents' responsibility.
Care Costs: Men's cut
- $7.00; Women's set -
Woman's cut - $12.00;
Perm - $45.00; Color -
may have a telephone in their room. Arrangements for installation, cost of installation and monthly billings are
the responsibility of the resident or their
A 24" television and cable service are provided in all resident rooms. A
television service charge will be charged monthly to the resident or his/her